Does your business use WordPress? If so you’re in good company: the content management system (CMS) powers 43% of all websites, serving businesses of all sizes.
Running a WordPress website requires plenty of time and attention, whether you’re serving tens or thousands of customers. First, there’s optimizing your content to guide new leads toward conversion. Then there’s answering customer queries and ensuring your existing customers stay satisfied.
Chatbots add an extra dimension to your WordPress site, providing key support and information in an organic, conversational manner. These powerful tools connect your brand more closely with site visitors while freeing up time and costs and providing you with whole new levels of data.
Whether you’re a WordPress newbie or a seasoned professional, discover how an easily-implemented chatbot can change the game for your site.
Powerful Personalization and Promotion
Chatbots can help devise a data-driven marketing strategy that gets results.
By asking simple questions and gauging user preferences, your bot can help you understand what customers are looking for, allowing you to promote the right content and personalize your interactions.
With Instabot you can save user responses such as contact information and demographic data to individual audience profiles and export them into Excel for precise targeting going forward.
Increased Leads and Conversions
Turn visitors into leads and leads into users with conversion chatbots. These can be triggered at key points in your lead funnel to answer questions, offer information, and gently guide site users toward conversion.
Bots are also powerful tools for collecting contact information, building an engaged mailing list, and generating leads. Rather than filling out a form, which can cause frustration, users can share their information in a conversation flow in exchange for assistance or information.
Because your chatbot can help customers convert while you sleep, an increase in sales is a given.
Reduced Costs and Time
All chatbots require an upfront or subscription cost. However, consider the savings compared to employing and training a round-the-clock support team! Because Instabot pricing is designed to scale with your business, you can base your plan on the features you’ll use and your number of active users.
Chatbots also save you and your customer support agents time by directing site visitors to information that’s already available on your WordPress site. Instead of answering the same questions again and again, you can leave your trusty chatbot to point users in the right direction.
Data-Rich Analytics
Chatbots are a direct and transparent way to monitor user data. By integrating them with your WordPress analytics, you can take your understanding of customer trends to a whole new level.
With Instabot you can see advanced data on conversion metrics such as popular selections, common questions and more, allowing you to optimize your bot and improve your user experience. You can even A/B test your Instabot scripts to ensure customers are receiving top-notch service.
Easy Implementation
WordPress plugins make it easy to add powerful tools to your site, and chatbots are no exception. Whether you’re a coding expert or a site-building novice, you can easily build, edit and manage a chatbot direct from your dashboard.
The Instabot plugin is user-friendly and customizable, helping you build credibility through brand recognition across your site. You can easily customize logos, colors, and backgrounds to create a bespoke brand experience that fits seamlessly with your WordPress theme.
Boost Your WordPress Site with a Bot
With an 84% customer satisfaction rate across team sizes, chatbots are changing the way brands and customers communicate for the better.
Invest in a chatbot to give your WordPress site a whole new lease of life, improving customer relationships while increasing conversions.
Is your business looking to get the most from your WordPress site? Find out more about the benefits of Instabot and start your free trial today.